Frequently Asked Questions

General

We cover 9 counties across Illinois. Take a look at our map to see where our providers can go! 

We take Medicare Part B and all major PPO insurances. See the full list of the insurances we take here

Depending on where you live, most of the time, we can schedule you to be seen within 24-72 hours.

Usually, your visit will be 30-40 minutes, depending on the wound or injury.

The provider, along with their medical assistant, will be coming to your home. 

Due to traffic, patient concerns, and driving times, we cannot guarantee a specific time that we will arrive at your home. We give a 2 hour appointment window so we know we can come see you in a timely manner!

We request to please keep pets locked away during the visit out of respect to the provider and to keep a clean treatment environment. 

Wound Care

1. Wound Assessment: A wound care specialist will assess the type, size, and severity of your wounds. They'll examine factors such as tissue damage, infection risk, and healing progress to determine the most appropriate treatment plan.

2. Cleaning and Debridement: Wound care will clean your wound thoroughly to remove debris, bacteria, and dead tissue. They may also perform debridement, a procedure to remove unhealthy tissue from the wound bed to promote healing.

3. Dressing Changes: Depending on the type of wound and its stage of healing, our wound care specialists will apply appropriate dressings to protect the wound, absorb excess moisture, and promote a moist wound environment conducive to healing. They'll also ensure that dressings are changed regularly to maintain cleanliness and prevent infection.

4. Infection Management: If your wound shows signs of infection, such as redness, warmth, swelling, or drainage with an unpleasant odor, wound care will assess the severity of the infection and may administer topical or oral antibiotics as needed. They'll monitor your wound closely for signs of improvement or worsening infection.

5. Pain Management: Wound care specialists can provide interventions to manage wound-related pain and discomfort, such as applying topical anesthetics, using non-adherent dressings to minimize pain during dressing changes.

6. Education and Counseling: Wound care will educate you and your caregivers on proper wound care techniques, including wound cleansing, dressing application, signs of complications to watch for, and strategies for optimizing healing. They'll also provide guidance on nutrition, hydration, and lifestyle factors that can support wound healing.

7. Preventive Measures: In addition to treating existing wounds, our wound care specialists will assess your risk factors for developing new wounds and provide recommendations for preventive measures, such as pressure relief techniques for individuals at risk of pressure ulcers or diabetic foot care education to prevent foot ulcers.

8. Coordination of Care: Wound care may collaborate with other members of your healthcare team, such as primary care physicians, other specialists, home health aides, and family caregivers, to ensure comprehensive and coordinated care that addresses all aspects of your health and well-being.

We can treat skin tears, abrasions, pressure ulcers, arterial wounds, lacerations, leg ulcers, trauma wounds, burns, and diabetic foot wounds. See the full diagram here

Our providers constantly evaluate your wounds to see if they are healing or not. If your wound gets infected, we will first treat the infection. If the wound is not healing, we may suggest an alternative treatment plan, such as skin grafting, to see if that yields better results. Talk to your provider if you feel like your wound is not healing!

Orders and supplies from the provider will be faxed over to your home health agency the next day. 

Your home health agency is responsible for fulfilling any wound supplies you may need.

Podiatry

1. Foot Examinations: Our podiatrists can perform thorough examinations of your feet and ankles to assess any issues, such as injuries, infections, deformities, or skin conditions like corns, calluses, or ulcers.

2. Nail Care: Podiatrists will trim and file toenails to prevent ingrown toenails, reduce pain, and maintain overall foot health. They can also treat ingrown toenails or nail fungus infections.

3. Wound Care: For individuals with foot ulcers, injuries, or diabetic foot complications, our podiatrists will provide wound care services, including cleaning, dressing changes, and monitoring for signs of infection or healing.

4. Foot Care Education: The podiatrist will offer advice and education on proper foot care practices, including hygiene, footwear selection, foot exercises, and preventive measures to avoid common foot problems.

5. Orthotic Devices: If you require orthotic devices like custom-made shoe inserts or braces to support your feet and correct biomechanical issues, our podiatrist can assess your needs and provide personalized recommendations.

6. Treatment for Foot Pain: Whether you're experiencing foot pain due to conditions like plantar fasciitis, arthritis, or neuropathy, our podiatrist can diagnose the underlying cause and recommend appropriate treatments, such as stretching exercises, physical therapy, medications, or injections.

7. Fall Risk Assessment: Podiatrists can evaluate your gait and balance to identify any factors that increase your risk of falls and provide interventions to improve stability and reduce fall risk.

For regular check ups, the podiatrist can be scheduled once every 3 months. For wounds or other injuries, you might be seen more frequently, depending on your treatment plan. 

Brainmapping

Brainmapping refers to the process of creating detailed representations and maps of the brain's structure, function, and connectivity. It involves various technique to visualize and analyze different aspects of the brain's activity and organization. 

Brainmapping can be used to detect early signs of brain trauma, dementia, or Parkinson's disease. If these are caught early on, we can start treatment to delay the onset.

Yes! The tech will come to your home and administer the test.